We will not be undersold: Our prices are always very competitive and our policy is to match or beat any advertised or confirmable lower price from any competitor who has the item in stock. We want you to choose us because we're better, but we don't expect you to pay more!

The Canadian Choice: For Canadians, the choice is all too obvious. Buy in Canadian dollars and forget about fluctuating exchange rates, import duties, brokerage expenses, warranty hassles and all of the other frustrations that come with choosing a dealer in another country. Saved By Technology is proudly Canadian and our reputation goes from coast to cooast and back through the years. Just ask Canada's most successful professional musicians - they've been coming to us for their music and digital audio equipment for years.

Can I trust Saved By Technology?

We've been in business for over fifteen years for one primary reason: outstanding customer service. We've never failed to do right by our customers. We pride ourselves on being fair and reasonable. Our business is built on repeat customers. New customers come to us from word of mouth recommendations from existing, satisfied customers. If you do have a problem of any kind, rest assured that we'll do everything in our power to make it right. Our future depends on it!

What about Technical Support?

Our policy is to provide ongoing technical support for products that are purchased from us. We may not be able to solve any problem you throw at us, but we guarantee to try our very best. With hundreds of tech support calls coming in daily, chances are we can help you with any problem you encounter.

What happens if it breaks down?

Many times we are able to resolve problems right over the phone. If your equipment does require service and repair, we'll help. Our in-house repair facilities are suitable to deal with many problems. If your equipment has to be shipped back to the manufacturer for warranty or non-warranty repair, we'll arrange the shipping and take care of any documentation required for brokerage or customs.

Saved By Technology offers in-house service and repair at a rate of $50/hour with a $25 minimum charge. We repair most brands of synths, sound modules and samplers, including older and vintage instruments.

We fix broken Macs & peripherals! $50/hour or by flat rate/estimate.
All warranty repairs require the original bill of sale. We cannot process equipment dropped off or shipped to us for warranty repair without the bill of sale. Shipping, handling and brokerage charges not included in the manufacturer's warranty will be charged separately.

How do I order?

By e-mail, phone or fax. We accept cash, bank drafts, money orders, wire transfers VISA, MasterCard and AMEX credit cards. In order to prevent the increasing fraudulent use of credit cards we require a fax of the front and back of the credit card along with the signed approval form. The shipping address must match the billing address of the credit card. COD shipping (cash only) available in Canada only. Alternatively you can wire transfer funds to us - just e-mail us for wire transfer instructions.

OUR POLICIES

PRICING: All prices, specs and product availability are subject to change without notice. Please call to confirm the latest price. Limited quantities for all sale items and demo/used gear. We are not responsible for errors. Some manufacturers and suppliers prohibit us from displaying a price for their products, so please call, fax or e-mail for those items for which a price is not displayed. Some products are not available in some areas due to restrictions from our manufacturers and suppliers.

WARRANTIES: Manufacturer's Warranty applies to all new product purchases. Original bill of sale is required for warranty service. Shipping, handling and brokerage is not included.